Was trying to figure our what does clear and plain language mean because notices are to be created based on above criteria and it is likely that one cannot read and write.
Was trying to figure our what does clear and plain language mean because notices are to be created based on above criteria and it is likely that one cannot read and write.
Simplicity and Clarity
• Avoid Jargon:
o Use simple, everyday language that is easily understandable by the average user.
o Avoid technical, legal, or industry-specific jargon.
• Short Sentences:
o Use short, concise sentences to convey information.
• Active Voice:
o Write in the active voice to make the notice more direct and easier to understand.
Structure and Formatting
• Headings and Subheadings:
o Use clear headings and subheadings to break down the notice into sections (e.g., "Purpose of Data Processing," "Your Rights").
• Bullet Points:
o Use bullet points or numbered lists to present information in a structured and digestible format.
• Font and Layout:
o Use a readable font size and style.
o Ensure proper spacing and alignment to make the notice visually appealing and easy to read.
Content of the Notice
• Purpose of Processing:
o Clearly state the specific purpose for which the personal data is being processed.
o Example: "We will use your email address to send you updates about our products and services."
• Types of Data Collected:
o List the categories of personal data being collected (e.g., name, email, phone number).
• Rights of the Data Principal:
o Explain the rights of the Data Principal under the DPDPA, including:
-The right to access, correct, and erase their data.
-The right to withdraw consent at any time.
-The right to file a complaint with the Data Protection Board of India (DPBI).
• Contact Information:
o Provide the contact details of the Data Protection Officer (DPO) or a representative who can address queries related to data processing.
Language Options
• Multiple Languages:
o Offer the notice in English and any other language specified in the Eighth Schedule of the Indian Constitution, as required under Section 5(3) of the DPDPA.
• Localization:
o Ensure the notice is culturally appropriate and uses terms familiar to the target audience.
Examples of Clear and Plain Language
• Before (Unclear):
o "Your personal data may be utilized for the facilitation of diverse operational functionalities and the enhancement of user experience."
• After (Clear and Plain):
o "We will use your personal data to improve our services and provide you with a better experience."
Compliance with DPDPA
• Transparency:
o Ensure the notice is transparent and provides all necessary information without being overly complex.
• Accessibility:
o Make the notice easily accessible to users, such as through a dedicated webpage, email, or in-app notification.
• Record Keeping:
o Maintain records of the notice provided to demonstrate compliance with the DPDPA.
Example Notice
• Heading: "How We Use Your Personal Data"
• Content:
o "We collect your name and email address to send you updates about our products and services. You can unsubscribe at any time by clicking the link in our emails."
o "You have the right to access, correct, or delete your data. If you have any questions, please contact our Data Protection Officer at [email protected]."